Privacy Policy

Information We Collect

Clariva collects personal information that you voluntarily provide to us when you use our web application. This may include:

• Contact information (name, email address, phone number)
• Health-related information necessary for colonoscopy preparation guidance
• Procedure scheduling information (date, time, clinic selection)
• Communication preferences for reminders and notifications
• Usage data and analytics to improve our services

How We Use Your Information

We use the information we collect to:

• Provide personalized colonoscopy preparation guidance and timelines
• Send timely reminders and notifications about your preparation schedule
• Communicate with you about your prep journey and respond to inquiries
• Improve and optimize our web application and services
• Ensure the security and proper functioning of our platform
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

Clariva does not sell your personal information. We may share your information with:

• Healthcare Providers: With your consent, we may share information with your selected clinic or healthcare provider
• Service Providers: Third-party service providers who assist us in operating our web application (e.g., SMS notification services, payment processors)
• Legal Requirements: When required by law or to protect our rights and safety

Protected Health Information (PHI)

Clariva collects and processes protected health information (PHI) in accordance with HIPAA regulations where applicable. By using our web application, you authorize the use and disclosure of your PHI for the purposes of providing preparation guidance and related services. We implement appropriate technical, physical, and administrative safeguards to protect your PHI.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of receiving promotional communications
• Disable notifications and reminders
• Request a copy of your data
• Withdraw consent for data processing (where applicable)

Cookies and Tracking

Clariva uses cookies and similar tracking technologies to improve your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

Children's Privacy

Our web application is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the web application after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Clariva
Email: support@getclariva.com
Website: www.getclariva.com